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Block Energy Scam Messages on Samsung Devices - UK Guide

Energy scam messages are becoming increasingly common in the UK, with fraudsters pretending to be gas or electricity providers. Samsung devices provide built-in tools to block these messages, helping you protect your personal information and avoid scams.

⚠️ Never respond to energy scam messages. Do not click on links or provide any personal or banking information.

Step 1: Open Messages Settings

  1. Open the Messages app on your Samsung device.
  2. Tap the three-dot menu in the top-right corner.
  3. Select Settings → Block numbers and spam.

Step 2: Enable Spam Protection

  1. Toggle on Spam protection or Caller ID & spam protection.
  2. Samsung will automatically detect suspicious numbers, including energy scam messages.

Step 3: Block Known Energy Scam Numbers

  1. Under Block numbers, add any known UK energy scam numbers (from online reports or user forums).
  2. Messages from these numbers will be blocked automatically.

Step 4: Report Suspicious Messages

  1. Forward any suspicious SMS to 7726 (SPAM) in the UK.
  2. Optionally, report to your energy provider to alert them of fraudulent activity.
💡 Regularly update your Samsung Messages app and Galaxy software to ensure the latest spam filters are active.

Extra Tips for Safety

  • Do not share personal or banking information via SMS.
  • Check with your energy provider using official contact methods if a message seems suspicious.
  • Block numbers that repeatedly send fraudulent messages.
Using these steps, you can block energy scam messages on Samsung devices and keep your inbox secure from fraudulent UK messages.