HMRC Contact Numbers Guide
Her year, millions of UK residents and businesses contact HMRC for tax, VAT, benefits, and other services. Knowing the correct official numbers can save time and help you avoid fraudulent calls claiming to be HMRC.
General HMRC Contact Numbers
- Income Tax & Personal Tax Queries: 0300 200 3300
- Self Assessment Queries: 0300 200 3310
- VAT Queries: 0300 200 3700
- PAYE and Employer Helpline: 0300 200 3200
- Child Benefits: 0300 200 3100
International Callers
If you are calling from outside the UK, use the international format: +44 135 535 9022 for general inquiries. Note that international rates may apply.
HMRC Online & Digital Services
- Official HMRC Website: gov.uk/contact-hmrc
- HMRC Personal Tax Account
- Business Tax Account
- VAT Online Services
- Self Assessment Online Filing
Tips to Avoid HMRC Scams
- HMRC will never ask for payment via iTunes, gift cards, or unusual methods.
- Always verify numbers through the official gov.uk website.
- Do not provide personal or banking details to unknown callers.
- Report suspicious calls immediately via Action Fraud.
HMRC Contact Centre Working Hours
HMRC phone lines operate during specific hours depending on the department. Knowing the correct contact times can help you avoid long waiting queues and reach the right team faster.
| Department | Working Hours |
|---|---|
| Income Tax | Monday – Friday: 8:00 AM – 6:00 PM |
| National Insurance | Monday – Friday: 8:00 AM – 6:00 PM |
| Self Assessment Helpline | Monday – Friday: 8:00 AM – 6:00 PM |
| VAT Helpline | Monday – Friday: 8:00 AM – 6:00 PM |
| Employer Helpline | Monday – Friday: 8:00 AM – 6:00 PM |
Note: HMRC phone lines are usually closed on weekends and UK public holidays. Calling early in the morning (8–9 AM) or later in the afternoon may help reduce waiting times.